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Operational Excellence Within Healthcare: An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity
- Speakers:
- Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG | Jennifer Lyons, PT, MPT, MHA
- Duration:
- 8 Hours 01 Minutes
- Copyright:
-
Apr 03, 2025
- Product Code:
- RNV065489
- Media Type:
- DVD - Also available: Digital Seminar
Description
Imagine being part of a dynamic clinical team, delivering exceptional patient care.
It’s the dream scenario, right?
But we all know the harsh reality.
In today’s fast-paced healthcare setting, professionals are bogged down by the relentless demands of documentation, billing authorizations, management hurdles, and persistent understaffing.
Making it feel like a never ending battle to maintain quality care amidst chaos.
But, it doesn’t have to be that way. You can say no to having to do more with less.
And to prove it to you, we joined forces with Dr. Benjamin White, PT, MBA, and Jennifer Lyons, PT, MHA, who come equipped with over 30+ years of combined organizational and leadership experience.
Together you’ll craft a comprehensive blueprint designed to tackle these challenges head-on, and unlock proven solutions to …
- Raise Productivity
- Master Reimbursement
- Increase Authorizations
- Develop Self-Care Tactics
- Enhance Mindfulness
- Improve Communication
- Spark Clinical Efficiency
- and More!
Purchase Today! Acquire the tools you need to return to your team with a renewed hunger to achieve operational excellence.
Key Training Highlights
- Live presentations from two seasoned experts in healthcare leadership, administration, and organizational success
- Fresh, optimistic and inspired approaches to reduce clinician burnout and fatigue
- Strategies to build a cohesive, self-motivated structure within your patient care team
- Top notch solutions to retain employees, enhance avenues for career progression, and transform outcomes across the board
Credit
Handouts/Brochure
| File type | File name | Number of pages | |
|---|---|---|---|
| Manual - 2-Day: Operational Excellence Within Healthcare (1.45 MB) | 58 Pages | Available after Purchase |
Speaker
Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG Related seminars and products
Benjamin White, PT, DPT, MBA, C/NDT, LSVT BIG, is an expert in neurological rehabilitation and clinical leadership. He has experience in leadership within multiple clinical settings including home health, skilled nursing, outpatient, acute, and inpatient rehab. He is known for generating both employee and patient satisfaction as they move toward their desired goals. His expertise lies specifically in the following diagnoses: stroke, Parkinson’s, concussion, and vestibular rehabilitation.
Dr. White has a history of physical therapy in the state of Texas for over a decade. He has owned his own practice and worked within multiple healthcare settings. He now serves as the market director representing inpatient rehab in the state of Tennessee for HCA Healthcare.
Dr. White is an award-winning clinical instructor, a renowned national speaker, and has published numerous articles on the topics of neuroplasticity and stroke. He has a history of serving the Parkinsonian population in their homes and in the community assisting them to return to their own desired optimal function from an emotional and functional realm.
Speaker Disclosures:
Financial: Benjamin White receives a speaking honorarium and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Benjamin White has no relevant non-financial relationships.
Jennifer Lyons, PT, MPT, MHA Related seminars and products
Jennifer Lyons, PT, MPT, MHA, is a healthcare leader with over two decades of experience leading teams and building employee trust and culture. Jennifer has served as director of therapy services at a 300+ bed acute care hospital with 3 critical access hospitals. She has also managed outpatient multidisciplinary therapy clinics, a wound center, and a sleep center. She has successfully led teams through change management, new technologies (EMR, telehealth, etc.), new service lines, new clinical protocols, operational efficiency targets, quality and process improvement initiatives to address accreditation, regulatory, and compliance issues, and human resource challenges.
Jennifer has witness burnout from the student level to seasoned healthcare professionals. She has provided mentorship to new leaders and underperforming team members. Her expertise in healthcare, education, and leadership empowers both clinical leaders and clinicians to identify the processes, issues, or circumstances that impede the achievement of joy at work. Jennifer is committed to creating impactful educational content to support healthcare professionals and leaders to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field who are engaged.
Speaker Disclosures:
Financial: Jennifer Lyons has employment relationships with Blinn College and Continuity Care Home Health. She receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Jennifer Lyons is a member of the American Physical Therapy Association and the Texas Physical therapy Association.
Additional Info
Access for Self-Study (Non-Interactive)Access never expires for this product.
Questions?
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Objectives
- Determine the meaning of clinician burnout as related to function.
- Identify the impact of clinician burnout on the quality of patient care delivered.
- Develop practical skills and tools to recognize and address burnout in the healthcare profession.
- Restructure daily activities to improve productivity.
- Identify the unique burnout factors that impact rehab and healthcare professionals.
- Analyze the potential effects of burnout both for the clinician and greater team.
- Determine issues that impact employee function.
- Choose actionable strategies and tactics to boost employee morale in the workplace.
- Examine clinician burnout with considerations for sleep, nutrition, and exercise.
- Determine leadership and organizational solutions to address employee function in the healthcare setting.
- Identify the secondary benefits of addressing workplace satisfaction including employee engagement and retention within an organization.
- Distinguish between intrinsic and extrinsic motivation as it relates to the healthcare setting.
Outline
Employee MoraleIntrinsic vs Extrinsic Motivation
Insurance Agency Analysis
Efficiency Across Practice Settings
- Acute & Critical Access
- Outpatient Rehab
- Inpatient Rehab
- Home Health
Expect to value managerial tasks leading to increased employee morale
Learn to reduce documentation errors leading to increased authorization for therapy services
Include a clear reference to techniques/interventions/clinical applications related to your topic
Research limitations
Target Audience
- Healthcare Professionals
- Physical Therapists
- Physical Therapist Assistants
- Occupational Therapists
- Occupational Therapy Assistants
- Speech Language Pathologist
- Physical and Occupational Therapy Students
- Chiropractors
- Nursing Professionals
Reviews
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