PESI
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Convenient Care: Evolution and Coordination with Primary Care
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Description
Convenient Health Care is a rapidly expanding and innovative healthcare delivery model with unique roles for nurse practitioners, physician assistants and other providers. This presentation reviews best practices when treating the most common conditions in this setting, and the complementary role of the NP in collaboration with primary care.
Speakers
Kristene Diggins, DNP, JD, CNE, FAANP, MBA
Kristene Diggins, DNP, JD, CNE, FAANP, MBA, is a nationally recognized nurse practitioner, healthcare law scholar, and educator whose career bridges advanced clinical practice, regulatory compliance, and national NP leadership. Licensed across ten states, Dr. Diggins has extensive clinical experience in primary care, family practice, geriatrics, urgent care, palliative medicine, behavioral health, telehealth, and hospice.
She currently serves as a palliative care nurse practitioner with Optum Care at Home and has led multi-state initiatives spanning clinical trials, behavioral health programs, and clinical epidemiology. She is adjunct faculty at Chamberlain University, Liberty University, and the University of Phoenix. Through her academic appointments and her work in fellowship development, she has trained thousands of nurse practitioners.
Dr. Diggins holds the Certified Nurse Educator (CNE) credential and is an inducted Fellow of the American Association of Nurse Practitioners (AANP), one of the profession's highest honors. She was recently elected to the AANP Selections Committee for Fellows, reflecting her continued leadership within the organization. Widely published, Dr. Diggins serves as an editor and reviewer for major NP journals and has contributed to national policy, scope-of-practice advocacy, and health equity initiatives.
Dr. Diggins holds a Doctor of Nursing Practice (DNP), a Juris Doctor (JD), and a Master of Business Administration (MBA), a combination that uniquely positions her as an authoritative voice on malpractice prevention, documentation standards, and legal risk management in modern NP practice.
Speaker Disclosures:
Financial: Kristene Diggins has employment relationships with United Healthcare, SteadyMD, and Chamberlain University. She receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Kristene Diggins serves on the AANP Fellows Selection Committee, serves as the AANP National Convenient Care Co‑ Chair, and works as an ANCC Pathway to Excellence Appraiser. She is a fellow of American Academy of Nurse Practitioners.

